We encourage you to fully inspect the item prior the removal of our premises as to be eligible for a return, your item must be in the same condition that you received it. It must also be in the same packaging.
Therefore, if an item is purchased unassembled, once it’s assembled or taken out of the packaging, we can’t offer refund.
Our policy lasts 3 days. Which means if you have any issues with the purchased item (that wasn’t mentioned in the product’s description) you must get in contact with us within 3 days.
To complete your return, we require a receipt or proof of purchase, without that we can’t process your return/refund request.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. ( Please allow 3-5 business days)
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@eaxoutlet.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
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